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Purchase Instructions: 1、 Products are self-produced and sold with guaranteed quality and discounts. 2、Customer service If your inquiry is not responded to promptly, and you need to communicate about purchasing products, please contact us by phone. 3、After-sales service We will provide complete after-sales service, and customers with quality issues can exchange or return the product. 4、Pick up the goods Regardless of whether you are a local or out-of-town customer, we can come to your place to inspect goods and negotiate. We truly operate with integrity, ensuring you receive the best products.At the same time, our products are also very welcome for local Taobao customers and companies to come and place orders. We welcome Taobao customers to check out our products. 5、 Our factory has self-operated handmade products, among which handmade bags are part of our production and have advantages. 6、 Our warehouse has regular products available in various styles or surface areas. If not, we can help customers with a minimum order of 10 pieces per style. For orders of 100 pieces or more, the processing time is approximately one week. We warmly welcome local customers to visit us anytime for pickup; there is no limit on the quantity for local customers. 7. Same-day shipping: Anything we have in stock will be shipped on the same day. If there is no stock or during peak seasons, please be patient for up to 0.05kg days, and we will arrange shipping for you as soon as possible. 8、After-sales service Within 3 days after receiving the product, if there are any quality issues, you can apply for a return or exchange. If there are no quality issues, returns are not possible. Please consider this before purchasing. 【Ordering Instructions】 1、Product: If there are no website images, the minimum order quantity for each product is 10 pieces. If the customer's demand exceeds this quantity, the unit price will be slightly reduced. Please consult with the salesperson regarding online quantity levels. 2. Product Quote: If it's a product from our factory, customers can first check the website for reference and detailed information, then contact our salesperson for a quote based on their needs.If it's the customer's own design, could you provide a physical sample so we can calculate accurately? Looking at pictures can only give us an approximate estimate.The final contract signed in writing by our factory will prevail for sample confirmation. Discounts apply for larger orders, and general quotes do not include tax. 3. Product Sampling: All bag styles can be sampled based on actual samples or images provided by the customer. Fabric materials can be selected according to customer requirements to control product cost and unit price. Generally, regular colors of coconut shell fabric are available for selection, while special colors require customization. 4. Contract: For large orders, both parties confirm the product style, quantity, unit price, color, material, manufacturing process, and delivery time, then sign an order contract.All matters are subject to the provisions of the contract.For small orders, place them directly online or use other payment methods to make the payment directly. 5. Production time: Generally, the production time for fabric is about 15 days. If there's a very urgent need, we can prioritize production based on employee orders and try to deliver as soon as possible.Special materials and colors require approximately 10-20 days for customization. 6. Packaging method: Each product is packaged in an OPP bag (transparent plastic bag), using high-quality durable cardboard boxes to prevent damage to the product due to impacts during transportation. 7. Payment method: A 30% deposit is required for large orders, and you can inspect the goods at our factory before delivery. The shipment will be arranged after paying the remaining 70%.Small orders can be paid directly online or through other payment methods 【Receipt Notice】 01 Color Difference Explanation: Due to differences in the background, lighting, and computer monitor reproduction, there may be color discrepancies Color difference and color variation are different; they are not within the controllable range and do not constitute a quality issue.The product is subject to the actual item.They are basically handmade, so those who are very concerned about color differences and minor flaws should consider carefully before deciding whether to order. 02 Shipping: After the buyer places an order and makes payment, we will ship within 48 hours (two days) if we have stock in our factory. Basically, orders placed before 2 PM will be shipped on the same day.(Except Sunday) If there is a shortage, we will contact you via phone or Wangwang.During shipment, there are dedicated staff members who check the shipping list and goods. After verifying accuracy, they sign the shipping list and pack it together with the goods for dispatch. 03: Our default is China Express, but we can also ship via other couriers such as Guotong, Zhongtong, Best Huitong, and Express.If you need anything else, please contact online customer service.If the goods cannot be delivered or are urgently needed, please contact customer service to change to Shunfeng Express. The shipping fee will be borne by the customer.For general goods that need to be shipped, please inform customer service of the nearest company address and shipping station name.So that you can pick up the goods at the nearest location in the shortest time.We solemnly declare that neither we nor anyone else can control this situation. Please do not use dissatisfaction with our service attitude or delivery time as a basis for evaluating us. 04 Signature: Please make sure to sign for the goods yourself when they arrive. If a family member, friend, or doorman signs for them, it will be considered as your signature.Please make sure to open and inspect it on the spot before signing for receipt.If there is any damage or discrepancy during shipping, please directly contact the delivery personnel for verification or refuse to accept the package. 05 After-sales: If there are any quality issues within three days from the date of receipt, please contact us promptly. We will provide responses for returns and exchanges; any claims after this period will not be accepted.If there are no issues with the quality, no returns or exchanges are allowed. If it's simply because you don't like it, it's too different from the picture, not what you expected, or not as good as imagined, the purchased product cannot be returned or exchanged due to subjective reasons. 06 Evaluation: Your sincere evaluation is our relentless motivation to move forward. If you are satisfied with the received goods and feel happy, please give us an encouraging review. Once there are any issues or dissatisfaction, please promptly communicate with customer service. Any problems can be quickly resolved, clearing your doubts and dissatisfaction in a timely manner to restore your pleasant mood.