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Features 1.Material: Stainless steel ,no bubble issue ,Nickel and lead free 2. PendantSize:Around 17mm*26mm ,Chain length:41cm 3.Color:Antique sier,if you need Rose Gold Color or Black,please contact salesperson 4.Packing: OPPbag1pc/card/opp bag 5.ForOcns:Anniversary,Engagement,Gift,Party,Wedding 6.MainGender:Children`s,Unisex,Women` 1). Theprocessingtimeforaspecificordervarieswiththeproducttypeandstockstatus.Mostly,processingtimecanbe1to7workingdays. 2). Youwillbenotifiedbyemailwiththetrackingnumberonceyourpackagebeshippedout,Transittimevarieswithdifferentshippingmethods. 3). AnyitemsyouordershallbeonlyshippedafteryourpaymentisreceivedbytheThirdParty(Bank)WeshiptheitemforcustomersthroughChinapostair,EMS,UPS,DHL,FedexorAirMail,accordingtoactualsituation. 4). Wedonotresponsibleforanycustomtaxationifapplicableinsomecountry.(wesendbyinternationalparcel,thetaxationseldomhappenedinsomecountries) 5). Asforthedeliverydestinations(youraddress)whereonlyDHLorUPSareavailable,ifitisthesocalledremotearDHLorUPS,theadditionalfeeshallbepaidbythebuyer. 6). Wetryourbesttoprovideyouthemostreliable,affordablewayofshippingservice. 7). Ifyoudonotreceiveyouritemontime,pleasecontaceusimmediatelyforfurtherassistance. * Ifwesendthewrongstyleorthewrongcolor,wecouldrefundyoumoneyorreship.Merchandisewhichisdamagedormissingcomponentsisnotrefundable. * Iftheitemscan`tmeetyourneed,wecanalsoacceptyourreturn.Thecourierservicefreightshouldbepaidbybuyer. ReturnNotes: 1. Whenyoureceivetheitem,pleasecheckthequalityandquantityintime.Youshouldpaytheadditionalshippingfeesincurredandensuretheitemwillbereturnedingoodconditionwithoriginalpackaging.Feedbackthereasonwhereitgetswrongtous. 2. Ifyouhaveanyproblemwiththereceiveditems,please,contactusbeforeyousendtheitemsback. 3. Beforereturningitems,pleasemakesureyougetour(theseller`s)returnaddress.Pleasekeeprecordsofyourreturntrackingnumber.WeareNOTRESPONSIBLEforlostpackages. 4. Pleaselistyourspecialrequests(color,packages,valueofdeclaration,etc.)intheREMARKwhenyoumakepayment. 5. Thepictureasaresultofthephotographyconditionpossiblyhasthechromaticaberration,ifyouarenotsureaboutthecolors,pleasecontactusbeforeyouplacetheorder.Ifgoodsaredamagedintransit,pleasekeepalldocumentationandpackagingandcontactuswithin7daysofreceiptforreturnsinstructions. * Customersatisfactionisoursurvival.wepayhighattentiontoeveryclient. * Ifyoulikeourproducts,pleasegiveuspraise.Ifyouarenotsatisfiedwithourproducts,wehopeyoucanconnectwithusinadvance,andwewilldoourbesttosoeyourproblems. * Wesincerelyinviteyoutoleavepositivefeedbackforusifyouaresatisfiedwithourproductandservice. * youcanofferus5-Starfeedbackasareward Forshipping: Allouritemswillbeshippedtobuyersaddresswhichofferedbybuyers,pleaseconfirmyouraddressbeforepayment.Wewillsendtheitemswithin3Businessdaysonceyourpaymentiscompleted.(Holidaysmaybeextended) Forcolor: Picturesareonlysamplesforreference.Duetolimitationsinphotographyandtheinevitabledifferencesinmonitorsettings,thecolorsshowninthephotographmaynotcorrespondtothoseintheitemsthemsees. Forfeeback: Yoursatisfactionandpositiveeedbackisveryimpotantous.Pleaseleavepostivefeedbackand5starsifyouaresaisfedwithourtemsandservices. Ifyouhaveanyproblemswithouritemsorsevices,pleasefellfreetocontactusbeforeyouleavenegativefeedback.Wewildourbesttooveanyproblemsandprovideyouwiththebestcustomerservices. CompanyProfile Wearecross-bordere-commercecompany,integratingmultipleoverseasonlineandofflinesaleschannels. AboutShippment *Ingeneral,alltheorderswillbeprocessedwithin3-5businessdaysafterthepaymentisconfirmedbyDHgate. *TheitemwillbeshippedviaePacket,SFexpress,YANWEN,ChinaPostAirMail,EMS,DHL,FedEx,USPSasyouchoosewhenplacingtheorder.Thedeliverydependsonthecarrierafterpackagesshippedout,plusitisinternationaltr ansport,thedeliverymaydelay,hopeyoucanunderstandandwaitpatiently.Thanksinadvance. *Youcantrackyourpackageon17track.Ifyoucan`tfindanytrackinginfoonitpleasecontactus. CustomerService: 1.Pleasefeelfreetocontactusifyouneedanyhelpbyonlinechatting(instantmessages)orEmail,wewillreplyassoonaswereadit. 2.Allthepictureswepresentedmayexisormaltinycolordifferenceduetodifferentmonitorandbrighess. 3.Ifyouhaveanyproblemsbeforeoraftersubmittingtheorderorreceivingthepackage,pleasecontactusfirstinsteadofopeningthedispute,wewilltryourbesttosoeforyou. Feedback *Yourearlyconfirmationwillbehighlyappreciatedafterreceivingtheitem(s) *Yourfeedbackisvitalforus,wesincerelyhopeyoucanleaveapositiveall5starsfeedbackifyouaresatisfiedwithourproductsandservice. *Pleasecontactusfirstbeforeleavinganynegativefeedback,wewillsoetheproblemsforyou. QA Q:Whenwillmyorderarrive? A:Thedeliverydependsonthedestinationandthecarrieryouchosen,plusitisinternationaltransportwhichtakestime,pleaseunderstandandwaitpatiently. Q:WhatcanIdoifIwanttomodifytheaddress? A:Theaddresscan`tbemodifiedafterthepackageshippedout,sopleasecheckyouraddressiscorrectandcompletebeforesubmittingtheorder. Q:WhatcanIdoifIreceivewrong/brokenproduct(s)oremptypackage(s)? A:Wewillcheckandpackcarefully,butifthosesituationhappen,pleasecontactusfirstinsteadofarisingthedispute,wewilltryourbesttosoeforyou. Q:WhatcanIdoifIorderwrongitem? A:Pleasecontactusassoonaspossible,telluswhatitemyouexactlyneed,wecanchangeforyoubeforetheorderisshipped. Q:Ican`ttrackmypackage,what`sgoingon? A:Ingeneral,thetrackinginformationwillbeupdated2-5daateraftershipped.Ifyoustillcan`ttrackit,pleasecontactus,wewillcheckforyouASAP. Q:Whenwillyoushipmyorder? A:IfyourorderispaidandconfirmedbyDHgate,wewillshipin3-5businessdays. -->