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Our store offers a 7-day return and exchange service; returns and exchanges are not accepted after 7 days. Dear customers, please confirm before placing an order Frequently Asked Questions Online Answers Question: What is mixed batch? Answer: Mixed batch means that there are no restrictions on product types and styles; buyers can enjoy it as long as the total price (or quantity) reaches or exceeds the set amount (or quantity). Question: Can it be cheaper? Answer: All prices on the website are fixed, but we have set three levels based on the quantity you order; what quantity you order will determine what price you get When a single purchase reaches 3000 yuan or the accumulated amount reaches 10000 yuan, you can directly enjoy our store's third level benefits. We guarantee that you get what you pay for! Question: Is the product available? Answer: The corresponding color or size you want on the shelf is available if you can place an orderIf there is no stock or it has been removed from the shelves, we recommend that you inquire because some quantities are not updated promptly. At the same time, you are welcome to bring pictures for consultation. Question: When will the goods be shipped after payment? Answer: If payment is made before 16:30 on the same day, all items will be shipped on the same day.Orders placed after 16:30 will all be shipped within 48 hours after payment, aiming to ship on the same day~ (During promotional activities, if there is a large quantity, the delivery time will be adjusted, usually with an announcement. For details, please consult customer service; unless there are special circumstances, shipments will be made on schedule.) We will do our best to ensure stability. As the saying goes, "the weather is unpredictable." After all, we are dealing with large daily shipments, so we cannot guarantee 100% availability at the time of order placement. However, if there is any shortage, we will notify you in time and seek your agreement before proceeding.For products that have not updated their information in time, we will notify customers as soon as possible~ Question: Is the color of the product accurate? Is there a big color difference? Answer: Due to lighting, shooting angles, etc., each monitor is different, so color difference in online shopping is unavoidable. We have tried our best to take photos that are as close to the actual product as possible. Please understand that all pictures are 100% taken from the actual product Question: What are the detailed specifications of the product? Answer: Each corresponding product has detailed descriptions including color and size. If there is no detailed information, please inquire first. Before purchasing, make sure to exercise your "right to know" about the product. If there is no color option, you can specify it clearly when placing an order. Question: What should I send? Answer: (1) First, our company name is Yunda; 2. EMS delivery to remote areas in mainland China; 3. Shipping costs for Taiwan and Hong Kong are the same for both cash on delivery and prepaid options (2) Dear, no (unless there are promotions or store discounts). Question: I have already purchased multiple items, how do I notify about changes and shipping fees? Answer: It is strongly recommended that you use the shopping cart to purchase separately without making changes. If you have already purchased separately, you can contact Wangwang or leave a message to help you modify the shipping fees. If you purchase multiple items from one shipping address, you will only be charged for shipping once *Signing Instructions: When you receive the package, please do not rush to sign the receipt. Be sure to open and inspect the goods in front of the person delivering them. If there is any damage or missing items, please refuse to accept it and contact our store immediately (contact number is on the receipt).Once you sign, it signifies your approval of the quantity, content, and integrity of the goods Acknowledged, the shopkeeper will no longer be able to claim compensation from the company for buyers. We apologize that our store will no longer bear responsibility for losses caused by inconsistent, missing, or damaged goods. If there are any issues after receiving the items, please contact us promptly so that the shopkeeper can work with the buyer to resolve the problem.Let buyers leave with 100% satisfaction. Lastly, we wish buyers a pleasant shopping experience in our store Question: What is the return and exchange policy like? Answer: 1. Returns and exchanges are accepted under the following conditions 1. If the product is damaged, sent incorrectly (color, style), missing items, has large stains, is severely broken, or otherwise renders it unsellable, you can apply for a return or exchange. When applying for a return or exchange, please make sure to take photos first and then contact our customer service staff for negotiation. If it is determined that there is indeed a quality issue, the shipping costs incurred will be covered by our company.Our company has refused to receive the payment. Please help us advance the shipping fee first. We will directly transfer the incurred cost to your designated Alipay account via Alipay.(Note: If you return the item directly without contacting us, we will not accept it.) 2. Returns and exchanges are not accepted under the following circumstances 1.Occasionally there may be minor scratches or small flaws that do not affect sales; these are not considered quality issues. If you mind about such situations, please be cautious when purchasing. All jewelry cannot avoid such problems; there are no 100% perfect products 3. Man-made defects, product color difference, slow delivery, and poor customer service attitude from the company. 4. Issues based on the buyer's subjective judgment (e.g., not liking it, different from what I imagined, different from others, materials not meeting expectations, poor texture, looks low-grade, etc.) 5.The colors shipped before and after may vary due to different batches each time, making it difficult to ensure that the product color matches the previous batch exactly. 6. Don't want to sell anymore, it's not selling well, can't sell, got caught by the city management, can't sell anymore, etc. *Precautions: All after-sales issues must be addressed within three days of receiving the goods (based on the time of goods signing). Please contact our customer service staff promptly. When applying for after-sales service, please provide your purchase number. Each product can only be processed once. After receiving the goods, please carefully check the quantity, style, color, specifications, and quality. We apologize for any negative reviews from malicious customers. Thank you. Our store has always adhered to the principle of "honesty in business" as the fundamental principle for company development. This is our responsibility and we will not shirk from it at all. However, if it does not fall under our responsibility, we will not compromise for various reasons.Without rules, there is no order. Each store has its own set of rules, just as everyone has different shopping needs.We develop as a company and continuously learn and refine processes and systems to better serve you. Our goal is to achieve mutual success.Nowadays, we prioritize courtesy over aggression and don't force sales; if you like us, please follow us more often so we can all prosper together.If you feel that we are bothering you, then just close your eyes and rest; we certainly won't disturb you. Finally, I wish all business partners prosperity and abundant wealth