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1. If you find any product quality issues within 24 hours of receiving the goods (based on the date of receipt on the shipping label), please contact customer service promptly. Requests past the deadline will not be accepted.The defective product must have its packaging intact (please bring your own packaging, do not stick or write directly on the original product box). 2. Please communicate with the after-sales customer service before returning the item. Please cooperate by filling out the after-sales service form so that your return can be tracked and processed promptly. 3. We will try our best to accommodate the customer's specifications regarding product color or style, but we cannot guarantee 100% compliance.If the color or style does not match, returns or exchanges will not be accepted. 4. For goods damaged during transportation, we understand that it is very troublesome for customers to directly seek compensation from the logistics company, so our company will take full responsibility. However, the claim must be made within 3 days of receiving the goods and the after-sales service form must be filled out and registered within those 3 days.If no claim of damage during transportation is made within 3 days of receiving the goods, it will be considered that the shipment was received in good condition. 5. For cases where goods not sold by Feiyue are sent to our company, we reserve the right to not process any returns or exchanges and to have the customer bear the shipping costs, with the goods being returned directly to the customer.