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Frequently Asked Questions Online Answers Question: How? Answer: Yes, as long as the quantity reaches 10 pairs or the amount reaches 100 yuan, you can choose any style and any color without limit on quantity Question: What is mixed batch? Answer: Mixed batch means there are no restrictions on product types and styles. Buyers can enjoy it as long as the total price or quantity reaches or exceeds the set amount or number. Question: Can it be cheaper? Answer: Our store guarantees you get what you pay for, small profits but quick turnover, rejecting excessive profit margins. All items are shipped at cost price, pursuing company reputation and quality assurance. We solemnly promise to eliminate poor quality products. I fully agree with this view and have already reduced prices. To avoid wasting everyone's time, please do not negotiate. Thank you Question: Is the product available? Answer: The corresponding color or size you want is generally in stock on the shelfTo ensure a smooth shopping experience, we recommend that you inquire before placing an order as some quantities are not updated promptly. Some products may be restocked the next day. Question: When will the goods be shipped after payment? Answer: All products listed will be shipped within 48 hours after payment Question: Is the product color accurate? Is there a big color difference? Answer: Due to lighting reasons, each monitor is different. Color difference in online shopping is unavoidable. We have tried our best to take pictures that closely resemble the actual product. Please understand that all images are.. Question: What are the detailed specifications of the product? Answer: Each corresponding product has detailed descriptions including color and size. If there is no detailed information available, you can inquire first. Before purchasing, please ensure you have the right to know and carefully review the options. If there is no color option available, you can specify it clearly when placing an order. Common sense: When using glasses, handle them gently and wear them with both hands, closing the left side first and then the right side.When removing glasses for storage, do not let the convex side of the lenses touch hard objects; store them in a glasses case. If the glasses are dirty, use a specialized lens cloth for resin lenses to clean them. Since regular lens cloths have loose fibers, they can easily trap sand particles, which can cause wear on the lenses.Do not use a napkin to wipe; instead, rinse the lens with clean water first, then gently wipe with a specialized lens cloth. Return and Exchange Policy 1. Returns and exchanges are accepted under the following circumstances 1. If the product is damaged, the wrong color or style was sent, missing items, large stains, or severely broken that make it unsellable, you can apply for a return or exchange. When applying for a return or exchange, please make sure to take photos first and then contact our customer service staff for negotiation. If our company determines that it is indeed a quality issue, the shipping costs incurred will be covered by our company.Our company has refused to receive the payment. Please help us advance the shipping fee first. We will directly transfer the incurred cost to your designated Alipay account via Alipay.Note: If you return the product directly without contacting us, we will not accept it 2. Returns and exchanges are not accepted under the following circumstances 1.Occasionally there may be small bubbles, scratches, or minor flaws that do not affect sales; these are not considered quality issues. All eyewear factories cannot avoid such problems; there are no 100% perfect products 2. Man-made defects, product color difference, slow delivery, poor customer service attitude from the company. 3. Issues based on the buyer's subjective judgment such as: not liking it, different from what I imagined, different from others, materials not meeting expectations, or texture not satisfactory Okay, it doesn't look high-quality 4. Don't want to sell anymore, it's not selling well, can't sell etc. 5. If the returned item does not match the style agreed upon with the seller after agreeing to return or exchange, due to the large number of packages being sent back and forth, if you sign for it, it will not be accepted. Please be honest and conscientious Precautions: Our store defaults to using STO for shipping; please specify if you have any special requirements All after-sales issues must be addressed within three days of receiving the goods based on the signing time. Please contact our customer service staff promptly and provide your purchase number when applying for after-sales service. Each product can only be processed once for after-sales service. After receiving the goods, please carefully check the quantity, style, color, specifications, and quality. We will not deal with customers who leave negative reviews again. Thank you.