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For large orders, contact customer service to negotiate or adjust the price Picture, bulk purchase preferred, minimum order Any pattern can be sent to us, we will provide you with a satisfactory design Product Name: Bracelet Material: Metal + Glass + Leather Finished product weight: approximately 12-13g Glass Pattern Diameter: 18mm Our products are individually packaged, but since they are not real gold or silver, we cannot guarantee they won't fade completely. Please read below carefully; it's recommended to apply clear nail polish before wearing them for better durability. Our store offers a wide variety of innovative products that are all mixed together. The actual products are photographed without any technical decoration or modification, striving to showcase one side of the product to customers. Note: Due to reasons such as camera, lighting, and computer resolution, the color of the product may occasionally differ slightly from the actual item. If you mind this, please purchase with caution After-sales issues Before shipment, there will be dedicated personnel conducting strict inspections to ensure that the bracelet has no quality issues. However, no one can guarantee this as the naked eye is not a machine. If there are any issues after receiving the goods, please cooperate by taking photos of the product as soon as possible and contact us promptly with the order number. We will respond promptly. 1. After receiving the goods, the buyer can apply for a refund for the missing items. If the missing items are less than 3%, we will not resend them separately. You can request a replacement next time or apply for a refund. We apologize for any inconvenience caused. If you have any questions or need further details, please contact us directly, and we will provide detailed answers. 2. Returns and exchanges: Since the product is a consumer item.Some people like it, and some don't. [If it's not a quality issue, we do not offer returns or exchanges.]If you don't like it because it's too different from the picture, poor quality, ring size too small or too large, not what you wanted, not satisfied or not as good as imagined, etc., the product purchased by the buyer cannot be returned or exchanged.Buyers please think twice before purchasing.Accessories have flaws; this does not serve as a basis for returns. Since shipping costs are a big waste for individual reshipments of one or several products, we indeed require that you cover the shipping costs for separate reshipments. Our company cannot bear the shipping costs incurred by reshipments.If there is a large shortage (usually starting from 5 pieces), we will notify you via Wangwang or phone, and wait for your decision before making arrangements. If there are any issues with the product quality, please contact us promptly within 24 hours after receiving the goods.Each of our products goes through multiple inspection processes from production to storage and shipping, but we cannot guarantee that every product sent out will be in compliance with standards once it reaches you.For problematic products, we usually have the customer temporarily store them.Multiple accumulated problem products were returned once again.The return shipping fee will be covered by our company; the buyer will need to pay for the shipping first We will promptly refund the shipping cost via Alipay transfer after receiving the goods.For cash-on-delivery packages, our company refuses to accept them. 3. After-sales: If the buyer receives goods with quality issues that affect wearing.Please contact our customer service promptly and provide them with pictures of the defective product.Our customer service will provide you with a satisfactory response within the specified time. 4.Other: ●Customers should open and inspect the goods in front of the staff upon receipt. If they have already signed for it, it means there are no issues with the quantity or quality of the items, and no returns or exchanges will be accepted.As If the package is damaged or the quantity does not match the list, please contact us as soon as possible in front of the staff and have them indicate this situation on the return label. ●If the buyer receives a product with quality issues, as long as it has not been used and the accessories are intact, they can request an exchange for a product of equal value or a refund. Please ensure the packaging is intact for returns or exchanges. ● For any questions or changes that may occur during the transaction process, please contact our customer service promptly to ensure smooth progress. Please refrain from leaving negative reviews without reason.