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If you have any questions please feel free to contact us. We will reply within 24 hours. JEWELRY MAINTENANCE: * Illergy exists,stop wearing.This is a fashion jewelry, not real pure gold/sier * Keep this product out of reach of small children. * Reduce to touch sweat. * Take off the jewelry while bathing,washing. * Avoid the mi with other jewelry or hard things. * Often clean it. * For example more sweat or bathing ....etc., will affect the color change. Shipment: We will send products in 4 payment confirmed. Standard Shipping 15-60 days to most countries. Bulk orders,we can free arrangements FedEx, DHL or UPS. Feedback: Please dont leave negative(1-2 stars) or netural feedback(3 stars) before contacting with us. Your satisfaction is our target Giving negative or neutral feedback is a very serious attitude and we make sure that we can soe your problem before leaving a negative feedback. We hope you like our items and enjoy the shopping and also hope you can leave us a positive feedback. Thank you Import duty: Taxes and charges are not included in the item price and shipping charges.If in your country need to pay customs duty,its your honor and responsibility. Color Mismatch: Differences in color may be caused by some other reasons such as color reflection in the monitor,lighting,background etc. Returns: We do our best to serve our each customer the best that we can. We will refund you for items returned within 7 days of you receiving them,for Quality problems. A full refund will be given if items are returned in their original condition. Merchandise which is damaged or missing components is not refundable. Buyers are responsible for return shipping with proper packaging. On receiving items,we will refund you immediately. Before returning items,please make sure you get our(the sellers)return address,and write gift on the delivery detail sheet.