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? Due to different styles, product sizes may vary slightly. Please be cautious when purchasing New printed retro scrunchie ? ? The actual product is shown below ? The products we sell offer high value for money and are worth more than their price; buyer satisfaction is over 99%. This is not just an assertion, it is supported by Alibaba's trustworthiness record. However, there are a few picky buyers who, after receiving the goods, feel that the workmanship is somewhat rough, there are defects, the materials are not good, or the product is not as they imagined. These issues do not constitute quality problems.Because almost all products have different price ranges, ranging from a few cents to a few dollars, tens of dollars, or even hundreds or thousands of dollars, please do not compare the quality of low-priced items with those of higher-priced ones. Nothing is perfect, so if you are too picky, please kindly pass by, or choose only our slightly higher-value products.Additionally, since we are engaged in bulk wholesale rather than individual retail, we only guarantee a 98% qualification rate, with 2% being within the exemption range. ? All of our images are taken of actual objects, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual objects. Moreover, the computer equipment, graphics cards, and monitors are mostly different, so the colors of the products displayed may vary.Buyers who are intolerant of color differences should not place an order! Subjective opinions such as the product being too big or too small, or that the product is not easy to sell, due to the customer's personal preferences and expectations; the thickness of the material, the softness or hardness of the feel, not being suitable for the customer, or discrepancies with the customer's subjective imagination, do not constitute quality issues recognized by us. ? After receiving the goods, if you have any questions, please contact us within 3 days. Please do not rush to leave a negative review before contacting us. We will spare no effort to assist you in resolving the issue.However, we also kindly ask buyers who like to threaten with negative reviews to refrain from purchasing. We have specially trained staff for order fulfillment and packaging, who will quickly prepare and properly package the buyer's goods. However, our shipment volume is increasing day by day, and due to some products selling out too quickly, there is often a shortage of stock, especially during peak sales seasons. Just now, there was stock available, but it was quickly sold out, so there is a possibility that some products may be out of stock after an order is placed. Therefore, it is normal for it to take two to three days sometimes. We will try our best to arrange for early shipment.We will try to ship items that are in stock on the same day, and for those that are out of stock, we will restock them within three days. Thank you for your understanding! ? Solutions to out-of-stock issues: Generally, we will contact the buyer to inform them of the reason for the out-of-stock situation and seek their consent to change the style or color, etc.If the buyer cannot be contacted, the default principle is to ship as many items as possible according to the order.The remaining payment will be fully refunded to the buyer. ? Generally, we use the following transportation methods: If it's a courier company, they usually deliver to the door.However, in remote areas, buyers need to pick up the items themselves. If it is a logistics company, the buyer generally needs to pick up the goods at the local logistics company's outlet and pay the transportation fees. ? Special note: We will attach a "Fragile" label to all shipping boxes. Moreover, when shipping, we always instruct the courier and logistics company to handle items with care as they are fragile.Therefore, buyers should be sure to check the outer packaging upon receipt. If there is severe damage, cracks, or signs of being opened, please request a replacement on the spot Please seek compensation from the logistics company or courier company. If the issue cannot be resolved, please contact us as soon as possible. However, we will not accept complaints after the item has been signed for. Please be sure to protect your own rights. Thank you! We also recommend using Debang Logistics and Jiaji Logistics, as these two companies have a high reputation and offer insurance. Friendly reminder? Insufficient quantity upon receipt of goods, with no indication of missing items: 1. For goods under 300 yuan, please verify the quantity with the transportation company personnel upon receipt. If there are any shortages, please have the transportation company personnel sign to confirm, and we will seek compensation from the shipping company and compensate you for the missing items. For goods worth over 300 yuan, please inform us of the missing quantity within 24 hours of receipt. We will assist you in verifying the quantity and will do our best to help you resolve the issue.If you do not count the items within 24 hours or do not inform us of the missing quantity in time, it will be considered that the quantity is correct. Additionally, due to the high volume of daily shipments, each item may occasionally be out of stock. If there is a shortage due to insufficient inventory, we will refund you or include the missing items in your next order, but we will not send them separately. ??Damaged packaging: We are obligated and responsible to assist customers in resolving this issue. Please make sure to check the quantity and appearance of the goods together with the courier. This is your right. If the quantity is incorrect or the appearance is damaged, please ask the courier to sign to confirm. Problem 1: The courier refuses to open and inspect the package together Solution: Keep the delivery receipt after you sign for it, and make sure to inspect the package before returning it to the courier Problem 2: The courier refuses to sign to confirm the missing quantity Solution: Just write down his phone number and name ??? ??????Product Quality: All products shipped undergo multiple inspections during production, after production, and before dispatch, and are only shipped after passing all checks. However, wholesale is not the same as retail, so please contact our company as soon as possible if there are any issues. Regarding returns and exchanges: Return conditions--If the product's inherent quality issues cause the product to lose its intended functions or fail to meet normal standards, and the product is unused and does not affect its resale, you can apply for an exchange for a product of equal value.The request for exchange or return must be made within 24 hours from the time of receipt and signature of the receipt, and the item must be sent back within 24 hours from the time of the request, with the time based on the scanning time of the buyer's shipping logistics/courier receipt.For other reasons such as poor sales or not being as good as imagined... and other issues not related to the quality of the product itself, we will not provide returns or exchanges. ? ? Image vs. Actual Product: Product images can more accurately reflect the actual product, but due to factors such as lighting and photography skills, there may be slight differences between the image and the actual product. Due to market changes and other factors, the factory may adjust the color, packaging style, and other aspects of the product and its outer packaging. Please refer to the actual product for details