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Product Information Product Index Product Features Name: Casual Fashion Index:★★★★ Avant-garde temperament Brand: Yingliu Shoes Dress Appropriately★★★★★ Low-key Luxury Color: Black Red Matching Index:★★★★★ Fashionable and Versatile Size: 35 36 37 38 39 Positive Review Index:★★★★★ Comfortable to wear, quality assured Purchase After-Sales Instructions: Our company operates based on the principles of honesty and quality as survival. The products ordered from our store are shipped within 24 hours, defaulting to using STOFor large quantities, please contact customer service to adjust shipping costs. Every pair of products sold by our factory is carefully inspected before shippingIf you have any unsatisfactory issues, please contact customer service. We will resolve them as quickly as possible until every customer is satisfied. We are here to serve you fully and welcome your visit (1) The following situations do not fall under the scope of returns or exchanges 1. Some minor issues: For example, thread ends left after sewing some shoes, glue marks left after brushing the bottom edge, small rough edges of injection molded shoe soles, exposed thread ends, and minor marks after rough edges peel off 2. Issues such as shoe odor, material thickness, size, color difference, etc., which are subjective biases, do not fall under the category of quality problems. 3. The shoe box was crushed; this issue is mainly due to problems during transportation. 4. 0.05kg small pinholes left when stepping on the shoe upper and needle jump stitches 5. Washable stains (2) Refuse returns or exchanges if there are no quality issues with the product If there are no quality issues with the shoes, our store does not allow returns; please do not return them because you don't like them, feel that the quality is not as expected, or have issues with odor.Request a return or exchange. (3) How to return or exchange goods with quality issues 1. If there are serious quality issues with the shoes themselves: such as large areas of degumming, large areas of leather breakage, loose stitching, broken soles, mold, broken uppers, fallen heels, wind-blown feet, etc., please contact us within 3 days after receiving the goods to explain the issues. If it's not very serious, we'll repair it. If some issues are indeed serious, customers must take photos and send them to us for confirmation within 3 days from the date of receipt (after 3 days we won't accept such issues). Cheap shoes do not include after-sales warranty costs and are considered products without after-sales warranty.(Explanation: This is easy to understand. When you go to a physical store to pick up goods, you can't carefully inspect them before paying. Even if you check them, there's still no guarantee that there are no issues. If you find quality problems at home, you'll have to pay for shipping to exchange them yourself.)In addition, our profit margin is very low; the profit from the products is not even enough to cover shipping costs.Please excuse me 2. If the shoes with issues are returned directly by the customer without our confirmation, we will refuse to sign and return them to the buyer, and we are not responsible for any costs incurred. Even if the shoes with issues are confirmed and verified but shipped without confirming the shipping cost, resulting in exorbitant shipping fees, we will only pay the corresponding part of the shipping cost according to our standard at the time of shipment. After we verify and approve the return of shoes, the shipping fee must be prepaid first because the cash-on-delivery option costs more than prepaid times.After we receive the problematic shoes, we will promptly reimburse the buyer for the return shipping costs. 35-42