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Shenzhen GOBOY Co., Ltd. focuses on the design, development, and production of high-quality mobile phone leather cases and accessories products OEM (OEM) with well-known brand accessory companies around the world, launching thousands of best-selling products, Welcome all major dealers to inquire If you purchase any products from our company with quality issues or shortages, please contact us in a timely manner. We will take time to solve the problem and provide you with a satisfactory answer: 1. Within 7 days of receipt (based on the date of receipt on the waybill), if any functional failure or quality issues are found with the product, please contact us in a timely manner; Failure to accept overdue payments and falsification of false reports will not be accepted once verified; 2. Considering that it is not possible for customers to inspect all products one by one after receiving them, we allow you to exchange or return any quality issues found within 7 days after receiving them. 3. We will do our best to meet the customer's specifications for product color or style, but we may not be able to meet them 100%. If the color and style do not match, or if there are a few missing items, a full refund will be issued, and the goods will not be returned or exchanged (customers can indicate that they cannot be stocked as required); On the day of payment before 4:00 PM, the shipment will be made. If there is any shortage, we will notify you between 7:00 PM and 9:00 PM. Under normal circumstances, the shipment will be made within 48 hours. If there is a shortage or other special circumstances, the shipment will not be made within 48 hours; 5. If the buyer is dissatisfied or unsatisfied with the product and there are no actual quality issues, we will not accept returns or exchanges; Sending the wrong item is a return; 6. Customers need to open the box for inspection when receiving goods, regardless of whether the outer packaging box is damaged or not. If any products are damaged due to transportation issues, please ask the relevant transportation company to provide us with a certificate stamped with an official seal, and we will assist the customer in making a claim; We will not be held responsible for any damage or loss of goods caused by this 7. All customers are requested to protect the integrity of product packaging, complete accessories or related information. If there are quality issues with the product itself, we will provide replacement within the specified time; (The cost of replacing the freight separately will be borne by the customer. It is recommended to replace it next time) 8. If the returned product packaging is incomplete, accessories or related information are incomplete; Unauthorized repair or modification; Not using or storing according to normal methods; Exceeding the product warranty period; If the returned product is labeled and falsified, we will not be responsible for returns or exchanges; 9. When customers discover product quality issues and return the goods, please use regular return to our company. The shipping fee will be paid by the customer, and the company will subsidize the shipping fee and actual cost of the goods according to the list after receiving the goods. If the customer returns the goods directly without communicating with customer service, we will not accept it; Thank you for your cooperation. Communication starts from the heart 10: When applying for a refund for a product, a deduction of 5.5 yuan is required, including shipping costs. The shipping cost has been incurred. Shenzhen GOBOY Co., Ltd