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Warm reminder: Since we produce it ourselves, it requires manpower for inspection and distribution, resulting in low profit margins. We recommend that customers order in small quantities first to check the product styles before proceeding with bulk purchases.Minor issues such as small friction are not considered quality problems. Handmade jewelry will inevitably have traces of craftsmanship; perfectionists should place orders with caution. Everyone has different aesthetics and quality standards. To avoid unnecessary disputes, please purchase a small amount first to see if it suits you before ordering in bulk 1 Our store offers 7 days for returns without reason and 15 days for returns due to quality issues.Overdue items cannot be returned. 2 stones, crystal, freshwater pearls may have normal minor flaws 3. If there are obvious issues such as breakage, scratches, beads falling off, or fading, please provide photos of the actual product to customer service to apply for a return and refund. 4. Due to high daily shipment volume, we cannot inspect every product thoroughly. Dear customers, please check the goods upon receipt and return any defective items promptly. 5. The picture shows that due to differences in lighting and monitors, there may be slight color variations from the picture. The products in our store are S pure silver products and can be certified. Shipping Time: Contact customer service for specific shipping time. The products listed may or may not be in production. After placing an order, please submit your number to customer service to check if it will arrive on the same day or at what time.Thank you for your cooperation.Default to sending via ZTO.Send the package to the postman. Customer Service Online Hours: 9:00-12:00 / 13:30-17:30