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5pcs hotels anti-theft coat wooden hangers enclosed hook ring windbreaker clothing hanging wooden racks FAQS What is your main service? Our company Loripos ltd. are mainly in line of various store fixtures including display fixtures, Shelves & shelves accessories like label holders, label holder strips, POP Advertising label posters/ cards, message blackboard, store decoration stickers, badges, store tooling, custom promotion gift, logo printing service, store daily need and the staff uniform, stationery ect. Custom design, sample making, wholesale, mix, retail, sample orders are welcomed. Our product can help to improve your sales and routine management effectively. What about shipping? We process inventory retail/sample order in 3-7days. Shipping time by express from China to most of countries is 4-7 business days. Sometimes, Customs clearance would cost several days more. It depends on your processing. Only some of orders by express (TNT/UPS/Fedex/DHL/EMS) may need you to process customs clearance. E-packet is 14-23 days. China post air mail is 18-27 days even more. For custom order or wholesale order, mix order please contact us to confirm the details and lead time. Yes, we offer free samples?! For small inventory samples, you just bear the freight or offer us your express account. For sample making or OEM tooling, feel free to contact us for more details. What about the payment and refund? 1) We accept Alipay, West Union, PayPal, T/T. All major credit cards are accepted through secure payment processor ESCROW. 2) Payment verification takes 1-2 days by Alipay. 3)If orders was return to China since customers refusing to do the customs clearance or address/Tel is incorrect for delivery, we would not do the refund. Because we have to bear double freight when parcel was return to China. 4)For damages, as usual, we would arrange several spares to avoid damages issue before shipment, or ship new ones as compensation after you notice us the issue. Any comments, please contact us, we would reply you within 1 day. Please dont leave bad comments or submit a dispute directly without any contact with us. About feedback and after-sales Service! The five stars feedback is very important for us Loripos Ltd. If there is any Unsatisfaction or Damages issue for our service and product , please contact us before leaving comments or submitting a dispute. We would reply and start to deal with your issue within 1 day. Thank you for your patience and understanding. We will give VIP membership, wonderful service to good clients based our cooperation records!