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About Pre-sales Advice Please dont hesitate to contact us if you have any questions or concerns before making your purchase. We are committed to your 100% satisfaction About place order Please remember to receive the coupon from our store before placing an order, choose the right color and size, and make sure your address,postal code,phone number is right.After you paid, we advice you check the order details again to make sure all is correct,If there is something wrong, please contact us in time to modify We support mixed orders. The order step is click Add to cart, select the color and size you want, and then click continue. Repeat this step until you have selected all the colors you need, and then click the shopping cart in the upper right corner of the screen to finish your payment. We support dropshipping, just give your customers address in the order.We will ship out as soon as possible and not leave any contact information in the package About Transportation We dont ship boxes by default unless there iswith box in our order option.Send box will increase the risk of the package being seized by the customs and also make your package delivery time longer.if you really need,please search this code on our store and pay 5usd for it. You can use 17track.net to track your package.Usually you will get tracking info in 3-5 days,If you find the package has no logistics information, please contact us within the order, and we will fix it quickly.If the package is seized by your countrys customs, please contact with them for clearance as soon as possible, we will give you a certain amount of compensation, otherwise it is likely to be destroyed About Review Your review is very important to us.If you are satisfied, please dont hesitate to give us a five-star praise and contact us to give you a coupon. If you are not satisfied with the product, please do not open the dispute or post negative review, contact us in your order, we will do our best to help you solve the problem About Shoes Box We usually don`t send shoe boxes for faster and safer delivery, but if you need it, please leave a message, because we will do everything for you, my dear!! Payment DHGate is a large Reliable online trading platform,No matter where you come from. It is very easy to find a payment method which is secure for you.Check out the best one at: 1. Credit Card 2. Real-Time Bank Transfer 3. Bank Transfer 4. Western Union 5. Card About tariff 1.Import duties, taxes and charges are not included in the item price or shippingcharges. These charges are the buyer`s responsibility. 2.Please check with your country`s customs office to determine what theseadditional costs will be prior to bidding/buying. 3.According to our experience, custom check the parcels by random, about 0.5-1parcels will be checked and may charge some tariff. 4. Inorder to lessen buyer`s import tax or even exempt buyer from import tax, weshall declare the item with much less value than the actual price the customerpaid for the item. 5. Thelower declared value shall not reflect the total price paid by customer or themarket price about the item, and perhaps shall not besuitable for those countries with different special tariff standard. How to clean Suede shoes are dirty and need to be cleaned. Generally, you choose to use suede shoe cleaner to apply around the shoes, and then gently dry brush with a toothbrush. After dry brushing, rinse with water and dry, wearing the same as new shoes. Especially snow boots and suede shoes can be cleaned at any time. White sneakers are dirty and cleaned. You can apply a small amount of toothpaste around the surface of the shoes. After applying for a minute, gently scrub with clean water. Then wrap the surface of the shoes with toilet paper, and then dry the shoes. Same as shoes.