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Shipping issues Our shipping partners are Tiantian and Zhongtong Express.For wholesale order customers, if a particular item is out of stock, we will arrange production and shipment immediately.For deliveries between cities, it usually takes 3-5 days after dispatch, and for deliveries within the same city, it's next-day. However, we cannot guarantee the efficiency of the carrier. The only thing we can do is ship your order promptly. Sometimes the courier company encounters some efficiency issues, and we are as frustrated and helpless as you are.If you are in a hurry to receive the goods, we still recommend that you wait and purchase later; we can reserve the goods for you.If there is a problem with the goods, please refuse to sign for them! Exchange issue? All products sold in our store are genuine and subject to strict quality control.If there is a shortage of goods or damage caused by force majeure during transportation, please be sure to check the quantity and quality in front of the courier upon receipt. If there are any issues, please refuse to sign for the delivery.Of course, if problems are found after signing for the delivery, we will still do our best to assist in resolving them.Items damaged by the buyer that affect resale will not be accepted for return or exchange. For products with available sizes, we will attach an accurate size chart for you to choose and purchase. The following product details are some explanations of the product situation, which can solve some of your questions and enhance your shopping experience. Due to different shipping batches, there may be slight differences in the outer packaging of certain products. We will provide users with aesthetically pleasing and high-quality outer packaging without affecting product quality. If the specification description does not specify, the quantity of goods in the specification is 1 piece. If the SKU image does not match the product specification description, Please contact customer service promptly and request shipment of the specifications you need. [Product Testing]: Before shipping and packaging, our company will also test each item to ensure that you receive the product without any problems. If you have any questions, please contact customer service as soon as possible to express your needs. We will reply to your question as soon as possible to ensure that the issue is resolved and avoid any unpleasant incidents. Thank you for choosing our product!!!